LEGAL CLAIM

Notice. Please read these terms & Conditions carefully. EbowGroup Marketing reserves the right to change, modify, or amend these conditions without any notice.

EbowGroup Marketing operates as a Print Broker.

ORDER APPROVAL

The Customer is fully responsible for final proof and layout approval prior to the printing process.

EbowGroup Marketing is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size

INDEMNITY

By submitting the above document to EbowGroup Marketing, "I agree to the following terms".
I have verified that the spelling and content for my design are correct, and I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears, and that I cannot make any changes once my order is placed. I assume full responsibility for all typographical errors and will not hold EbowGroup Marketing responsible.

COPYRIGHT

You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via EbowGroup Marketing. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner's exclusive rights prohibit the reproduction of any original work. EbowGroup Marketing will not print or design any document or website that contains explicit language or pornography.

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not EbowGroup Marketing, are entirely responsible for all Content that you use or send, upload, post, or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of EbowGroup Marketing or any third party. EbowGroup Marketing does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will EbowGroup Marketing be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

LIMITATION OF LIABILITY

In no event shall EbowGroup Marketing or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not EbowGroup Marketing has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from EbowGroup Marketing or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall EbowGroup Marketing be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.

INDEMINITY

You agree that you shall indemnify and defend EbowGroup Marketing and all parties from whom EbowGroup Marketing has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS

All artwork or designs and images must be provided in CMYK format. EbowGroup Marketing is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.

All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. EbowGroup Marketing is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

Additional fees may apply for the files larger than 20MB.

COLOR PROOFING & MATCHING

EbowGroup Marketing is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.

EbowGroup Marketing will try it's best to match the gradient density of each color , EbowGroup Marketing is not liable for the final appearance of a color.
Important : Gang-run printing is multiple (and different) customer jobs are combined on a large print sheet, and run at the same time. For example, we layout 65 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 65 sets of 1000 cards . Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color, offset job among 65 customers.

Application of UV Coating may effect or change the appearance of the printed colors. EbowGroup Marketing is not liable for the final color appearance of a UV product/s.

ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is "uncoated", we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.

PAYMENT

All payments are made via PayPal or certified check. Your order will be processed after we receive funds through PayPal or after we receive your certified check in the mail. All PayPal payments are due within 24 hours (1 business day) after you receive an invoice from EbowGroup Marketing. Mail certified checks to EbowGroup Marketing, 151 Cleburne Parkway Unit 1505, Hiram, GA 30141.

ORDER CANCELLATION

EbowGroup Marketing will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
If a job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 ( 15%-30% of total transaction )
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.

RETURNS AND REFUNDS

Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

Customer must notify EbowGroup Marketing within 5 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 10 days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.

ORDER SHIPPING AND DELIVERY

EbowGroup Marketing will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall EbowGroup Marketing be liable for any consequential or damages resulting from any delay in shipment or delivery.

All EbowGroup Marketing customers agree not to hold EbowGroup Marketing liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond EbowGroup Marketing's direct control. EbowGroup Marketing shipment and delivery dates are calculated based upon estimates provided by our suppliers.

EbowGroup Marketing will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

SHIPPING ERRORS & LOST PACKAGES

Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 20 days from package shipment. EbowGroup Marketing is not responsible for 3rd party shipping errors, omissions or damaged shipments.

CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, EbowGroup Marketing will reship the package with corrected address and charge an additional shipping fee for the shipment.

We reserve the right to refuse service without disclosing a reason.

All prices are subject to change.